Sick Time Sucks

I wanted to comment on this article by Eric Spitznagel when it came out December 10th, but I poked both my eyes out after reading it and had to get an eye transplant.

The subtitle ‘As an alarming number of workers play hooky, corporations are clamping down — and calling in the detectives’ actually made me LOL!!! What are we, in KINDERGARTEN???? Are these companies making sure RESULTS are being achieved? Are people getting their WORK  DONE?

I know, right? Let’s get some hall monitors. We can borrow them from the local middle school! We can make sure employees have hall passes, and we can hire people to guard all the doors. And better yet, we can call their PARENTS and tattle on them if we think they’re playing hooky!

And don’t even get me started on Rick Raymond, the ‘seasoned’ private detective. The fact that he has a job spying on employees makes me want to bang my head against the wall. What a sorry waste of MONEY. Wow!

But just think of being an employee at this company. I know if I worked at a company that had detectives watching me, I would be very loyal, engaged and work harder than ever! I’d come in early and leave late. I’d bring Rick a donut and a hot cup of coffee at 7:30am as he sat doing his surveillance at the local bowling alley, pro football game, wedding, or a funeral. And I’d NEVER take vacation or sick time. I’d go around bragging about how much sick time, vacation time –and well, TIME I had ‘banked’.

I wouldn’t even need to focus on results at this company. All I have to do is ‘show up’. Because we all know that if you’re at work, you’re working. Seriously!

I applaud the guy who fedexed his cell phone to the hotel he was supposed to be at for a business trip when he was instead taking an exotic vacation. Is anyone else belly laughing with me? Just think if this guy could use his creativity in his job instead of feeling so screwed he has to get some sort of revenge?

Does anybody see the problem?

Okay. If we must, we’ll say it AGAIN. The only thing that matters is results. No results, NO JOB. If companies held people accountable for results, treated them like adults and stopped monitoring the damn hallways, the problem would be solved. Let me say it again – no results, no job.

One of our ROWE guideposts is: People get an unlimited amount paid time off as long as the work gets done. Guess what? It works! Stop tracking time off, sick time, vacation time . . . . TIME .  .  . and instead track whether or not the work is getting done.

Yes, we know that there are cases where people need to use short or long term disability for more serious problems. But let’s face it – nickel and diming every minute of the traditional workweek is just so . . . . well . . . . 1952.

People are abusing sick time not because they’re naughty like Ferris Bueller, but because you’re treating them like children and not holding them accountable for results – which by the way is what you’re paying them for.

I worked for a company that gave all employees unlimited sick time. You guessed it. Nobody abused it and they didn’t need detectives. And the actual WORK got done. When people were sick, they stayed home, but were still responsible for RESULTS. Yup. You guessed it. The work got done, because they worked with each other, communicated and didn’t have anyone monitoring them like they were children. This company set clear expectations and then TRUSTED their employees to deliver…..What a novel idea.

Companies using surveillance systems to spy on their employees just don’t get it.

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  • http://thearlandgroup.com Rob Dearmon

    I agree, Jody. In fact, onerous and archaic sick policies tend to encourage employees to come in when they are sick thus lengthening recovery times and infecting the other workers during contagious periods. The end result is less productivity and higher burnout rates. Keep up the good work!

    • Cali

      Hey Rob – thanks for commenting. Yes – isn’t it strange how sick time policies try to limit the number of days we can be sick? Six sick days…so plan your colds, flu, sore throats, headaches, fevers, and vomiting for six stand-alone days preferably in six different months (and preferably on Thursday or Friday) for the next year.

      • http://www.villanovau.com Claudia Vandermilt

        And forget about annual dr. appts, kids getting sick and anything else that may require you to do it during the standard 8-6 work hours.

      • Cali

        Right, Claudia – make sure to tell the kids they’re only allowed to get sick after 7pm Monday through Friday (and need to be better by 1am at the latest so you can get some rest before having to get up at 6am). If they want to get really sick, they absolutely have to wait until Friday night. Most germs work on a schedule, right?

  • Melissa

    What is an average amount of staff a company has lost when going to ROWE? We have been doing ROWE for 6 months and have lost staff because results are not being met. How does a company know if the SMART goals are too difficult or if the employee just isn’t able to handle working for results and not hours?

    • Stacey Swanson

      Melissa-
      I am a member of the goROWE team and want to respond to your questions. First, if someone cannot focus on results and prefers hours, do you really want them on their team? Is a warm body in a chair the outcome you are trying to reach? If they cannot focus on results and achieving outcomes, wouldn’t you rather have someone on your team that can contribute?

      As for making sure the goals are realistic (the R in SMART goals)- it needs to be a two-way dialogue between the employee and their manager. When the goals are set it needs to be a two way conversation. In a ROWE, goals are not handed out from the top down. The employee has a voice, too.

      Glad you are in a ROWE! goROWE!

    • http://johnfenech.blogspot.com/ John

      Hi Melissa, I hope the ROWE team will correct me if I am wrong here but I think it is normal to see a rise in forced terminations of employment in the early stages of a ROWE migration. This is because organisations start to uncover their underperformers. In a traditional workplace underperformers can sit and look busy and because results are not measured no one realises. Or worse still managers do realise but don’t want to deal with the situation. ROWE ensures managers deal with the situation and that is one of the contributing factors to productivity going up. As Stacey says, isn’t it better to get rid of your underperformers and pay their salary to someone who generates results instead?

      • Cali

        John – you are absolutely right. ROWE forces organizations and managers to address non-performance. Most of the time, people step up to the plate and start performing. But for those that don’t, they certainly don’t deserve a paycheck. Organizations are (or should) be paying people for a chunk of work, not a chunk of time.

  • Persephone K

    I just barely managed to not gouge my eyeballs out after reading that article, but only just barely… What really made me hide all of the spoons in my house was reading the part about it being “fraud” against employers to “play hooky.” Fraud? Really? How about the fraud against employees when you hire them to complete a job, but then actually punish, reward or fire them because of perception? That is the true fraud in my opinion.

    • Cali

      Wow! Perspephone – this could be a blog post in itself. Interesting how the actual “fraud” gets covered up in a work environment, isn’t it?

      • Lily

        Oh yes! Plenty o’ fraud cover-up stories at my husband’s job :-(

  • http://peakalignment.wordpress.com Dave Needham

    Just another example of organizations thinking they own a part of our life instead of what we produce for them. Corporate fiefdom is a term I think we need to bring into the lexicon of describing some corporate cultures as most seem to think this is the way to operate. Viva la revolution!

  • http://blog.conmergence.com Ed Dodds
  • Lauren

    I just read the article and what pains me more than anything else is that the “voting”option at the bottom of the article asking readers whether or not they agree with “truant” officers stalking employees to verify illness.

    I thought for SURE that 90+% of people would think that having someone follow them on sick days is warped.

    But 41% of people agreed that it was a good idea?!?!?

    I was disturbed by the idea of “sick day police,” but I’m downright nauseated by the percentage of people that agree with it.

    • Cali

      Lauren – we hear you. Completely hear you.

      Here’s something interesting to think about: 41% of people are agreeing with the question “Should companies be using ‘truant officers’ to check up on employees?” What would the percentage in agreement be, I wonder, if the question was “Should companies be using ‘truant officers’ to check up on YOU?” Might be a little closer to zero.

  • http://blog.conmerence.com Ed Dodds

    Also, snow time:

    When snow hit, one American U class moved to Facebook

    http://voices.washingtonpost.com/campus-overload/2011/02/snow_hits_and_class_moves_to_f.html

    • Cali

      Love this, Ed. Business doesn’t need to stop during snow and learning doesn’t either. Kudos to Professor Zaharna!

  • http://www.lightshipresume.blogspot.com/ Sara Kmiecik

    Great post! I just stumbled onto your blog and its great!

  • Agpearson

    Excellent….a modern approach.

  • Ad

    This entire conversation rings true. I work for a government org., and it is strict. I get sick constantly, mostly because people come In all the time when they are not well. Also, we have MANY individuals that are serious underperformers. My team and I are always cleaning up the messes that others create due to laziness.