How to Create a Corporate Culture of Innovation

If you want your company to be innovative, you need a support system for innovation. Seems a little obvious, right?Maybe not.This year’s Global Innovation 1000 study shows that one key thing innovative companies have in common is a culture that supports innovation.However, only half of the companies surveyed have this kind of culture. Wow.

Here’s what the study says:

The elements that make up a truly innovative company are many: a focused innovation strategy, a winning overall business strategy, deep customer insight, great talent, and the right set of capabilities to achieve successful execution. More important than any of the individual elements, however, is the role played by corporate culture — the organization’s self-sustaining patterns of behaving, feeling, thinking, and believing — in tying them all together.

Yet according to the results of this year’s Global Innovation 1000 study, only about half of all companies say their corporate culture robustly supports their innovation strategy. Moreover, about the same proportion say their innovation strategy is inadequately aligned with their overall corporate strategy.
[emphasis mine]

The report goes on to say that these companies are investing more and more in their research and development departments. Yet, according to the study, R&D spending is not one of the key elements to successful innovation.Why is it that companies like Apple spend less on R&D than their counterparts, and outperform them? One of the reasons might be that their innovation strategy lines up with a corporate culture that actually supports innovation!Creating the Right CultureWork culture is more than just making sure everyone is happy. It’s the key to survival in a fast-paced world. So, how do you create a corporate culture that supports innovation? We believe you have to start with the following basic values and attitudes:

Hierarchy is Horizontal: Management has authority over resources, budget and strategic direction but does not have power over people’s time (when or where they do work).

Leadership Serves: Leadership does not adhere to a management style based on command/control but instead bring out the best in employees through coaching, mentoring, encouraging self-expression and building a sense of community and joint ownership (Servant Leadership is a popular leadership model developed by Robert K. Greenleaf in 1970).  This leadership style cannot exist in a paternalistic structure.

Time is Powerless: The measure of success is not governed by the adherence to or focus on the traditional workweek ruled by a time-clock.

Orientation is Organizational: Employees are free to work across boundaries, and are encouraged to share and develop ideas outside of departmental structures.

Results are King (no one is entitled): Motivation is driven by achieving outcomes, and is less about achieving status or position.

Do you think your company’s strategy for innovation lines up with the work culture? Tell us about it in the comments.

[And speaking of innovation, we're really excited about Jody Thompson's keynote at TechPoint Innovation Summit in Indianapolis on November 5! If you are attending the event, make sure you check out Jody's talk and say "Hi!"]

  • Anonymous

    I think the phrase “strategy for innovation” is pretty loaded. That’s two buzzwords stuck together! A few more and you have a motivational poster. :)

    It should be obvious that organizations do better when people feel comfortable coming up with new ideas. It should be obvious that organizations should actively encourage their employees to try out new things. So what constitutes a “strategy for innovation?” Some companies order people to spend as much as 20% of their time on non-official activities. Other companies send people off to retreats to be inventive. Still others try to give their employees unusual perks to unleash their creativity, like sleeping pods or painting classes.

    There’s nothing wrong with any of these approaches, but of course most companies don’t actually have anything in place. And those that do usually just pay lip service to innovation. At our small consulting firm, we try to encourage everyone to take risks, take ownership and come up with new ideas, but it’s still very difficult to do. We’re all much more comfortable doing work that we know advances the organization today, not work that might pan out in the future.

    • http://twitter.com/StaceyMSwanson staceyswanson

      Robby-
      Love your comments! So many organizations talk about innovation, but you are right, it’s just lip service.  I love to hear at your organization you work to encourage people to be innovative.  Having the right mindset is a great starting point!

  • http://raulcolon.net Raul Colon

    I started to build my own business after failing at being able to innovate in previous employers. As I grow I want to make sure I don’t stop the innovative spirit of those that work with me even if they are contractors. 

    Great post! 

    • http://twitter.com/caliressler Cali Ressler

      Right!  It doesn’t take much to crush the innovative spirit – you know that firsthand.  After the experiences you’ve been through, you’ll no doubt foster a great environment in your own business – excellent!

      • http://raulcolon.net Raul Colon

        Cali, 

        Thanks for your kind words! 

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