Cali & Jody Blog

5 side effects of improving customer service

Posted by: Cali Ressler on Monday, February 11, 2013 at 12:00:00 am

5 Good customer service is good marketing. It's a simple idea, but sometimes one that gets lost in the details of managing an organization. How do you make sure your company is ...

7 Tips for Motivating Gen Y (From Our Panel of Experts!)

Posted by: Cali Ressler on Monday, November 5, 2012 at 12:00:00 am

Last week we invited all of you and some special guests to be part of a live Google+ Hangout. We were thrilled with the participation and the conversation! Thanks to our ...

To Meet, or Not to Meet: Why All Meetings Should Be Optional

Posted by: Jody Thompson on Monday, October 29, 2012 at 9:00:00 am

To **UPDATE** The Hangout was a lot of fun! Thanks to Kelly, Jocelyn, Renee, Matt, and everyone who watched and participated. You can watch the whole 35 minutes on our YouTube ...

Comcast Worker's Story Reminds Us of Why We're Here

Posted by: Jody Thompson on Monday, September 24, 2012 at 12:00:00 am

Comcast You’ve heard of Reddit, right? It’s a social link sharing site with a very active user base, and it’s called the front page of the internet. On Reddit, they do this thing ...

5 Ways Your Company Policies Are Ruining Customer Service

Posted by: Cali Ressler on Monday, September 17, 2012 at 9:00:00 am

5 If you look at companies who consistently provide excellent customer service, you almost always find that those companies create a culture that supports excellence in ...

Rowe Reason #35

 

I think the biggest thing that leadership has to do...is to really take a leap of faith and trust. But that has to come from believing in your employees.

 
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