Posts Tagged ‘customer service’

The Results Only Convenience Store

We wanted some water. We didn’t even get attention. Providing customer service in retail IS focusing on results. This is why we believe every industry can benefit from ROWE.

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When Ya Gotta Go, Ya Gotta Go!

I was talking to my cousin the other day and she told me this story. She was at work (wasn’t going to mention the place, but SAM’S CLUB) and had been working at the register for almost three hours. Now, my cousin is in her 50’s and ladies – you know what I’m talkin’ about. [...]

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