ROWE is a chance for everyone to learn a better way to work. It encourages people to contribute rather than just show up and grind out their days.
— Brad Anderson, Former CEO, Best Buy (excerpted from Foreword)

Why Work sucks and how to fix it

Imagine a workplace where employees can do whatever they want whenever they want, as long as the work gets done.  No more pointless meetings, racing to get in at 8:00, or begging for permission to watch your kid play soccer.  You make the decisions about what you do and where you do it.

It sounds like a fantasy, but Cali Ressler and Jody Thompson are making it a reality at companies around the globe.  They show how the Results-Only Work Environment system not only makes employees happier, but also delivers better results.

Filled with passion and common sense, this book will change the way you think about your job, your company, and your quality of life.




The Results-Only Work Environment is one of the biggest ideas in talent in the last decade. ROWE is more than a nudge in the direction of more flexibility and autonomy—it’s a radical shift in the way we think about work, responsibility, and success.
— Daniel H. Pink, Author of Drive and A Whole New Mind

why managing sucks and how to fix it

Focusing only on results can differentiate your business from the competition. A Results-Only Work Environment (ROWE) positively impacts the bottom line while simultaneously improving the employee experience. Why Managing Sucks and How to Fix It shows how the transition to a ROWE can make you or your organization more entrepreneurial, more connected with the broader trends in your industry, and more willing to take smart risks. Companies that embrace a Results-Only Work Environment enjoy staggering increases in engagement. ROWE teams report an average increase of 35 percent in productivity by eliminating waste from systems and processes and a 90 percent decrease in voluntary turnover rates.

This book explains how to set measurable, outcome- based expectations and focus on the endpoint as opposed to managing the process that gets you there. With eyes set on getting rid of distractions, pointless meetings, and unnecessary updates, this book offers easy-to-implement, everyday strategies to help you experience huge increases in productivity (without adding resources) and dramatic drops in turnover. You'll learn:

  • Quick tips for restructuring customer service, technology, and work flow

  • How to reframe thinking away from counting on general availability (Where's Bob?) to creating clear expectations (Does Bob know exactly what's expected of him?)

  • How to reduce the number of meetings while increasing their quality

  • How to effectively move into an unlimited vacation scenario, do away with the billable hours/time-based billing setup, and infuse new life into your health and wellness programs

Smash tired assumptions about what work has to be. The transition to a ROWE creates a bold, cultural transformation that permeates the attitudes and operating style of your entire workplace, leveling the playing field and giving your workers complete autonomy to manage their measurable results— using adult common sense.