The results are in.
ROWE isn’t just a theory or some whacked out idea that will go away if you hold your breath long enough. There’s no more saying ‘that idea is too new’ or ‘I’ll wait until more organizations test it out or ‘that won’t work here’.
That ship has sailed.
It’s time to recognize that a workplace culture built on a contemporary foundation of autonomy and accountability isn’t just theory. It’s proven and it works.
ROWE Certified Organizations are leaving traditional ‘flexible’ organizations in the dust.
ROWE Certified Organizations are proving that disrupting the status quo yields results – for business and people - here are some of the results:
Corporate Retail Client
17% Increase in productivity
23% Improvement in service quality
13% Improvement in employee engagement
Product delivery rate went from 70% to 90% and has remained consistent.
Time to build went from an average of 50 hours to 35 hours, increasing customer satisfaction score
Corporate Retail Client Local Government Agency
9% increase in processing cases and 77% decrease in unprocessed in-basket items
REtail Consulting SErvices
100% increase in top line growth in less than 5 years.
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Harvard Business Review - Canada Mortgage and Housing Corporation: "One CMHC" and Version 3.0
Mckinsey study - ROWE and gender parity.
"[ROWE Certified Organization] CMHC uses all of the data it collects to inform its D&I strategy and create targeted interventions to address pain points. CMHC’s transition to a Results-Only Work Environment (ROWE) is a holistic example of this.” - June 2019 McKinsey Study
“The results were definitive,” say Moen and Kelly: “employees who participated in the organizational initiative said they felt more control over their schedules, support from their bosses, and were more likely to say they had enough time to spend with their families. Moreover, these employees reported greater job satisfaction and were less burned out and less stressed. They also reported decreases in psychological distress, which captures depressive symptoms that do not amount to clinical depression.” - MIT Sloan School of Management Press Release
“[The] Results-Only Work Environment (ROWE), . . . allows all employees to work whenever and wherever they want as long their work gets done. Valuing results rather than face time changed the cultural definition of a successful worker by challenging the notion that long hours and constant availability signal commitment (Kelly et al., 2010). ROWE increased employees’ control over their work schedule and improved work–life fit (Kelly, Moen, & Tranby, 2011). ROWE brought health benefits as well, positively affecting employees’ sleep duration, energy levels, self-reported health, and exercise, while decreasing tobacco and alcohol use (Moen, Kelly, & Lam, 2013; Moen, Kelly, Tranby, & Huang, 2011).” - American Sociological Review
What are you waiting for?