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The Human Side Of Things

We ask our clients questions like: "When organizational teams shift to 100% accountability and 100% autonomy, we sometimes hear that they miss seeing people, that human interaction is less. Is that true for your organization? How do you keep the human side of relationships going?

Client: "I think initially people did miss the social aspect, but as time elapses and we become more and more focused on results, the feeling has subsided for most people. We do have some individuals that continue to have this need and they do seek out co-workers to join them for lunch, or coffee or cocktails. It's 100% up to the individual to make that connection, though. It's not our job, as the employer, to ensure social needs are met and for that reason, we do not host or coordinate such activities. Pre-shift, we did coordinate these types of activities and for many people it was forced and uncomfortable attendance and just another display of presenteeism. It's nice to socialize with co-workers because you WANT to and not because you feel compelled to do so just to give the boss the appearance that you're engaged."

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